At ROYAL MEN’S, we strive to ensure that every customer is satisfied with their purchase. Whether you are buying our premium T-shirts or our formal wear, we want you to feel confident in your choice.

1. Eligibility for Returns and Exchanges We accept returns and exchanges under the following conditions:

• Items must be in their original, unworn, and unwashed condition with all original tags attached.

• The request for a return or exchange must be made within 3-7 days of your purchase.

• You must provide the original receipt or proof of purchase.

2. Non-Returnable Items For hygiene reasons, the following items are not eligible for return or exchange:

• Items that have been worn, altered, or laundered.

• Any items damaged after receipt by the customer.

3. The Refund Process

• If your return is approved, we will process your refund or provide an exchange for another item of equal value.

• Refunds will be processed using the original method of payment or store credit, depending on the situation.

• Please allow 5-7 business days for the refund to be processed after we receive the returned item.

4. Damaged or Incorrect Items If you receive a defective, damaged, or incorrect item, please contact us immediately at 01317761358 or royelmens@gmail.com. We will prioritize resolving this for you at no additional cost.

5. How to Initiate a Return To start the return or exchange process, please reach out to us:

• Phone/WhatsApp: 01317761358

• Email: royelmens@gmail.com

• Store Visit: You can also bring your item to our location at Mohela Bazar, Chatmohar, Pabna.